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BTB Episode 98: Contracts and Handling Difficult Client Situations

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Magi Fischer, The Artists' Lawyer

“You’re going to want to issue a cancellation agreement which states that you’re both releasing each other from the rest of the contract. So the photographer or the vendor is no longer liable for holding that date and the client is no longer responsible for the payment schedule if there’s any future payments. Then you’re going to just want to make a note too, that the retainer is not refundable or any monies that have paid, if they’re not refundable, then that’s part of the contract.”

Today’s guest is Magi Fisher, The Artists’ Lawyer of Magifisher.com, where you can find legal resources for your creative business. Magi joins me for a conversation on contracts and difficult client situations, specifically we’re covering a few tough client situations that can be avoided or dealt with using a well-crafted contract.

Before we get started, a quick disclaimer: I am not a lawyer and the information shared during this episode are for informational purposes only and not for the purposes of providing legal advice. You should contact your attorney to obtain advice with respect to any particular issue or problem you’re facing. And while Magi is a lawyer, she’s not your lawyer.

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  • 2:40 – Magi’s journey as a photographer and lawyer
  • 7:38 – Rescheduling and contracts
  • 8:43 – What needs to happen to reschedule an event
  • 10:56 – Rescheduling with an associate
  • 12:31 – Cancelations
  • 14:33 – Deposits and retainers when you need to reschedule or cancel
  • 17:13 – Advice for managing refund requests
  • 18:51 – Using credits instead of refunding
  • 20:58 – Renegotiating a contract, sticky situations and tips to handle them
  • 26:38 – Most common non-pandemic related clauses that people come back to
  • 28:49 – Recommendations to get contracts in order

Resources

More about Magi

Magi is a lawyer, educator, photographer, storyteller, traveler, and entrepreneur. Her journey has taken her from photographing professional surfers while swimming in some of the world’s most epic waves to receiving a Juris Doctorate from Rutgers Law. If she’s not photographing a wedding with her husband, Scott, in a remote locale, managing her team of Associate Photographers, or providing legal counsel to creative business owners, she’s probably eating an acai bowl, chasing her pup, Arti, around the beach, or watching SVU reruns in her bungalow.

Website | Instagram | Facebook

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Contracts and Handling Difficult Client Situations | Brands that Book podcast | Davey & Krista

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