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BTB Episode 109: How to Build a Team

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Megan Kuethen, the Queen of Ops

“There’s so much involved in what we would call the ‘matching process.’ For my end, I’m always very quick to tell people ‘I find people for jobs, not jobs for people.’”

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Megan Kuethen, also known as the Queen of Ops, joins me on the podcast to chat about building a team. Megan and her team work with fast growing businesses to connect them with the right people for their open positions. We discussed the importance of systems and processes, what should be in place before finding the right candidate, and how Megan’s team goes about vetting candidates.

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  • 2:37 – Megan’s story
  • 7:04 – Megan’s approach to building a team (scaling formula)
  • 9:55 – The importance of systems and processes when hiring someone
  • 12:30 – Indications that you might be ready to build a team
  • 16:35 – How she vets candidates
  • 24:20 – Megan’s interview process and her recommendations for businesses interviewing
  • 30:54 – Recommendations for onboarding process
  • 35:29 – The importance of leadership

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More about Megan

Megan came by her Queen of Ops title the honest way, commanding roles from Process Writer to HR Director, working with boutique tech firms, Fortune 50 companies, and everything in between. In the corporate world, she placed over 1500 professionals before striking out to start her own business. Megan is an expert on operations and leadership, and she brings a unique blend of knowledge and experience across psychology and behaviour, physics and biology, and marketing and sales to her consulting and coaching work today.

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