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Free Guide: Client Experience Timeline Activity

A simple 10-minute activity to take your client experience to the next level. Identify weaknesses in the experience and transform them into strengths.

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This post is about preventing difficult client situations before they happen. While there a whole lot of things one can do to prevent such situations, much of learning how to avoid difficult clients comes down to experience. Here’s our best attempt at sharing what we’ve learned from our experiences so that you might have one less difficult client experience.

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Once in a while we work with difficult clients. It happens—even after years of being in business and developing different ways to screen prospective clients. Chances are you’ll work with a difficult client, too. Maybe that’s why you’re here in the first place. You’re already “in it” and you’re looking for ways to deal with it. Or maybe you’re looking to avoid this experience altogether.

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Blakely Little of BlakelyMade shares about making a living as an artist and her recent collaboration with Anthropologie. She is giving us her insights into creative work, staying inspired, to creating when you don’t feel like it, and much more!

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Today’s guest is Jamie Kutchman of Marigold and Grey, a company that provides artisan gifts for weddings, events and businesses. In today’s episode, Jamie shares with us how her past work prepared her for her entrepreneurial journey, how a pivot early in her business led to huge growth, and tips for effective client gifting. Listen […]

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Christina Scalera, attorney and founder of The Contract Shop, joins Davey for a discussion on effective client contracts. We cover questions like who needs a contract, common contract mistakes, what needs to be in a contract, and how to work the contract into the client experience.

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Block scheduling can provide a flexible framework for making the most out of your time. The people who seem to get more done in less time are those who intentionally use their time.

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